(Susan M. Pigott is a fountain pen collector, pen and paperholic, photographer, and professor. You can find more from Susan on her blog Scribalishess.)
A few weeks ago, I wrote a review of the Diplomat Aero in Sunset Orange. I noted a few things that I felt detracted from the quality of the pen: (1) the fact that the cap did not post securely; (2) the painted-on logo which could eventually wear off; and (3) the nib’s stingy ink flow.
Hillary from Points of Distinction, the US distributor of Diplomat, wrote me to address those weaknesses. First, the factory is redesigning the inside of the cap so that it will post more securely in the future. Second, all orange Aeros have engraved logos rather than painted ones, so if you purchase an orange version, the logo should not wear off. Third, she offered to send a replacement nib to replace mine, in case it’s faulty. That’s terrific customer service! It’s really great to know that a company stands behind its product and is working to improve it based on customer feedback.
In addition, Pen Addict is giving away the Diplomat Aero in Sunset Orange which was used in the review to one lucky reader, including the spare nib. Read the Termas and Conditions below and enter away!